by Abi Hough | Mar 12, 2023 | Field Notes
SummaryAbi’s field note on what the India visa form gets wrong, turning one painful form experience into 28 practical lessons on trust, accessibility, validation, progress, cognitive load, error recovery and form design. Download the PDF Description This field note...
by Abi Hough | Jun 13, 2022 | Field Notes
SummaryAn early 2022 field note exploring what ChatGPT could surface about online shopping behaviour, checkout hesitation, customer dissatisfaction, and the future of ecommerce experiences. Download the PDF Summary This early field note captures Abi experimenting with...
Recent Comments